Welcome to The Hicks Group

The Practice has been in existence, in various forms and in various buildings, since 1821. The Charles Hicks Centre was built in 1987 and extended in 1992. The Roman Gate Surgery replaced premises in Old Court Hall and was occupied in February 1994. 

Now more than ever we want to help you through these unprecedented times. Most importantly please take heed of all the government advice about washing hands, wearing a mask or face covering and following the social distancing guidance.

Please Note

After 19th July, for your safety and that of the staff, you will still be required to wear a mask if you visit the surgery.

Visiting our practice? Please continue to wear a face covering and social distance

All our COVID-19 secure measures remain in place and this will not change when Government guidance changes on 19th July 2021.

Patients are asked to continue to wear a face covering, unless they are exempt and to follow social distancing when visiting our GP practice.

This follows the national Infection Prevention Control (IPC) Guidance for all healthcare settings and will help to ensure the safety of our staff and patients at all times.

Thank you for your continued support.

Your GP Surgery Now

Due to the coronavirus outbreak, how we consult with you is different and will remain so for the foreseeable future. This limits face-to-face contact whenever possible and helps stop the spread of coronavirus.

We are open and have been thoughout all of the lock down periods. If you need to see the doctor or a nurse please ring us and an appropriate appointment will be arranged for you.  We are still carrying out our usual face to face appointments for blood tests, dressings, immunisations and so on.

Face-to-face appointments continue to be available, but you will be asked to discuss your conditions over the telephone first to assess what would be most appropriate for you.

If you are asked to come into the surgery for an appointment, please remember to wear a face covering. The doors and waiting rooms are open on both sites but you should only attend the practice if you have an appointment or need to pick up or drop off something at our request. Reception is NOT open to book appointments.

Ways to seek Healthcare Advice

• Call the surgery to discuss a face-to-face or virtual (telephone or video) appointment

• Call NHS 111 or go online to seek advice https://111.nhs.uk

• Download the NHS App to order repeat prescriptions and check symptoms

The NHS App

Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet.

Register NOW to so that you can order your normal medications without leaving home. The identity checks we would normally carry out for this will be done through the app.

There is also lots of health information, including access to your records available on the app.

The NHS App is available now on iOS and Android.

        

Sick Notes

Sick notes for new and existing conditions can be requested over the telephone. These will be emailed to you.

Please note we cannot issue any sick notes for Covid 19 related symptoms or self-isolation. Details regarding these can be accessed via the link below. 

www.111.nhs.uk/isolation-note/