Prescriptions Information

Methods of ordering your Repeat Prescriptions

If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.
  • If you are requesting medication for someone under 16 or are a housebound patient you can use the form below.
    This form can also be used for ordering medication.

Request medication for someone under 16, a housebound patient or to order medication.

If you are requesting medication for someone under 16 or are a housebound patient you can use the form below.
This form can also be used for ordering Acute Medication.

The Practice will check your repeat prescription request and issue to your nominated pharmacy or will contact you if there are any issues.

Please allow 2 working days before collecting your prescription
Date of Birth
Medications requested
Please list 1 item per line, use the plus symbol to add a new line for each medication.
Please include drug name and strength.

Your request will be checked against your medication record and the Practice will contact you if there are any issues.

By clicking submit your request will be sent securely to The Hicks Group Practice.
Your data will be used lawfully, in accordance with the Data Protection Act 2018, which gives you the right to know what information is held about you and sets out rules to make sure that this information is stored and handled properly. The Practice privacy policy can be viewed here.

Non-urgent advice: Patient Notice

Whichever method is chosen, we need a minimum of 2 working days notice to follow safe-prescribing processes. Please allow TWO full working days (if submitted before 14:00) for prescriptions to be processed and remember to take weekends and bank holidays into account.

When requesting any item which is NOT on your repeat list, please give a reason. Requests without a reason may not be processed

HRT Pre-Payment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Batch Prescribing

When you make repeat medication request, we now have a system in place that allows the doctor to issue batch repeat prescriptions, for medications that are unlikely to change and need to be taken in the long term. Suitability for this service will be assessed patient-by-patient with each request for medication. 

Please indicate on your repeat request slip if you would NOT like your medications to be considered for 3-month batch prescriptions.

Your medication review date must be in date for the 3-month duration of the batch prescription. 

Collecting your Prescription

All prescriptions are sent electronically to your nominated pharmacy and will need to be collected from there. 

Some local pharmacists will deliver your prescriptions for you, but you have to arrange this with them yourself.

We can take no responsibility for any arrangement that you may make with another person to deliver/collect your prescriptions.

When will my Prescription be ready?

Please allow two full working days for repeat prescriptions to leave the surgery.

Your nominated pharmacy will need time to make up your prescription after we have issued it. Please allow time for this before you go to collect your medication.

Request Received:Script Ready By: