Your feedback is important to us as it helps us learn what we are doing well and what we can do to improve.
Most of our patients will receive a follow up text message after their appointment to invite them to leave anonymous feedback and the form can also be accessed by visiting this page.
We also have a separate procedure for complaints, details can be found here.
June 24 Feedback
- The doctor was personable and did not rush. He took time was very thorough and communicated with me very well
- Was seen before my allocated time and made to feel comfortable
- Friendly staff put me at ease.
- Fast service, didn’t wait long on phone appointment in the afternoon. My Dr who I never met was really good.
- Kind , caring and empathetic member of staff. Made me feel at ease.
- The waiting area was clean & tidy, staff were friendly and professional and the Doctor was pleasant, approachable and thorough.
- The registrar was amazing. She listened and cared.
- Very lovely receptionist, arranged an after school appointment for my son. Nurse was really nice too and efficient and offered extra advice and also text some more information after the appointment.
- Very good informative doctor. On time appointment.
- I could not fault the service. Quick appointment and thorough analysis of my issue
We will soon have a new section on this page to highlight our responses to your feedback and suggestions.
GP Survey 2024 Results
The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people registered with GP practices in England. The results show how people feel about their GP practice.
GP practice services
59% find it easy to get through to this GP practice by phone
National result: 50%
Your last contact
74% describe their experience of contacting their GP practice as good
National result: 67%
Overall experience
88% describe their overall experience of this GP practice as good
National result: 74%