Friends & Family Test

The NHS Friends and Family Test (FFT) has been created to help us understand whether patients are happy with our service or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback. It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

Overall, how was your experience of our service?