This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

The practice operates the NHS Zero tolerance policy.  Any one attending the surgery who abuses the GPs, staff or other patients; verbally, physically or in a threatening manner will be removed from the practice  list.


Our workers have the right to be treated with dignity and respect at all times. They should be able to do their jobs without being physically or verbally abused. Most people respect this. Thank you for being one of them.

Welcome to The Hicks Group

The Practice has been in existence, in various forms and in various buildings, since 1821. The Charles Hicks Centre was built in 1987 and extended in 1992. The Roman Gate Surgery replaced premises in Old Court Hall and was occupied in February 1994.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Training Practice Accreditation & GP Registrars

Training of Doctors

This practice has been accredited for the training of those doctors intending to become general practitioners.

This means that the practice and doctors have had to achieve a number of standards which have been assessed by the Deanery.

These are some points for your information:

  • Those doctors training to become GPs are called GP Registrars.
  • The GP Registrar is a fully qualified doctor who is likely to have a lot of experience of hospital medicine.
  • Sometimes other doctors are also trained and supported in the practice.
  • If you are seeing a Registrar, you can expect to receive the quality of service you would get from your own GP. If you have any concerns, please mention this to a member of staff.
  • In order for the Registrars to successfully complete their training, they need to be assessed on their consulting skills. This is done by the appointed assessors viewing a video of the registrars consultations. You may be asked for your permission to have your consultation recorded in this way. If you agree, you will need to give your written permission by signing a consent form available at reception desk, which will be offered to you. If the doctor appears to be recording your consultation and you have not signed a consent form, you should indicate this to him or her immediately. The recording will be used for educational purposes only. Further information about this process and the confidentiality of it, can be obtained from the reception staff.
  • To ensure that the practice continues to meet the standards of training the doctors will be subject to regular inspection visits (normally every three years) At this inspection another doctor will assess the quality of the patient records.
  • In addition to training Registrars, the surgery also occasionally provides training to medical students, usually in their final year of training. These students may be present at your consultation, but only with your permission. If you do not wish the student to be present, please advise the GP.
(Site updated 09/05/2016)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website