Using the NHS App you can…
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
What Will I Need?
To register using the NHS App or Website…
- a mobile phone number
- an email address
- a valid form of photo ID (see more info below)
Your number and email can only be used with one NHS account.
Did you know?
95% of the UK population have a smartphone!
Register Using the NHS App
Download the NHS App using the links below
- Enter your email address and select ‘Continue’.
- Select to set up a new NHS login.
- To create an account you will need to know your NHS number OR name, date of birth and postcode.
- Create a password and select ‘Continue’.
- A code will be sent to your email address to confirm who you are.
- Enter your mobile number. You will be sent a security number via text to confirm your mobile number.
- Once your registration is complete, you will be asked if you are happy to share your details from your GP Surgery with the NHS App – choose ‘Yes’ or ‘No’ and select ‘Continue’.
- Next, you will need to confirm your identity – all you need to do is upload a picture of your passport or driving license and then take a photo of yourself.
About Photo ID
- passport (except Syrian passport)
- UK driving licence (full or provisional)
- European driving licence (full)
- European national identity card (except paper Italian ID card or Greek ID card)
- UK residence card or biometric residence permit (BRP)
What if I don’t have Photo ID?
If you do not have photo ID you can complete this form, we’ll then issue you with some details you can use to verify your ID in the App.
- The App will securely check your images and confirm your identity.
- Now you’re free to explore the App. If your device uses fingerprint or face scanning, you can choose to use that to make logging into the NHS App even more effortless.
What if I don’t have a smartphone?
If you don’t have a smartphone or can’t download apps, you can use NHS login to access the same services through a web browser on your computer or laptop.
What if I don’t have email?
You may already use an email for your home shopping, library or social groups.
You may also have an email address from your Internet Provider, such as BT, Talk Talk or Sky.
If not, you can create a free secure email address using services such as Google Gmail, Microsoft Outlook or Apple iCloud Mail.
Do I have to use the App or do things online?
No, there is always the option to visit us and we appreciate that some patients will prefer that route.
But the NHS App and other digital technologies offer choice and flexibility – and often, you will be able to do what you need quicker, without needing to wait for us to open or be able to get through on the phone.
When everyday tasks like reordering a prescription or choosing which pharmacy to have it sent to can be automated through the NHS App, it frees up members of our team to be able to spend more time with patients in the practice or on the phone to those who can’t use digital tools.