Online Triage
You can complete the online contact form or use the NHS App.
Helpful Video Guides
How to contact your GP surgery about a health problem on the NHS App
Patient Flash Demo: How to submit a medical request in Patient Triage | Accurx Desktop
If you are unable to complete the form yourself, our reception team can assist you by completing it on your behalf.
Availability:
The online contact form is available from 8:00 AM to 6:30 PM, Monday to Friday.
All medical enquiries will be reviewed by a clinical team member within 24 hours.
You will receive a text message update with the outcome—this could include:
- Confirmation that a prescription has been issued
- A link to book an appointment
- Or other relevant advice
Why Use the Online Form?
- Avoid waiting on hold by phone
- Fastest and easiest way to access healthcare
- Helps us triage and treat patients more efficiently
Admin Requests
For non-medical queries such as:
- Fit notes
- Test results
- Repeat prescriptions
- Vaccination history
Please use the admin contact form or the NHS App.
Our phone lines remain open for you to contact our reception team who will be happy to help with booking appointments or queries. 01480 453038
Charles Hicks Centre
75 Ermine Street,
Huntingdon,
Cambridgeshire,
PE29 3EZ
Roman Gate Surgery
Non-urgent advice: Extended Access & Out of Hours
If you require a doctor urgently when the surgery is closed please telephone NHS111 by dialing 111.
Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.
They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.111 can also be accessed online.
111 online access
In the event of severe chest pain, breathlessness, collapse or heavy bleeding it is often best not to delay but dial ‘999’ for an ambulance. It is also best to go to casualty in cases of poisoning (including overdose) or accidents.