Roman Gate Surgery
Roman Gate surgery will be closed between 22nd January and 5th February for the building works. We will be offering all appointments at Charles Hicks Centre during the closure period.
Please be aware that the patient toilets downstairs at Roman Gate will be out of action from 21st November until February 2020. There will be no disabled access toilet facilities during this time period.
FLU JAB SCAM
We have been notified by NHS England that there has been an issue with patients being victims of a scam relating to flu jabs.
If someone claiming to be from the NHS contacts you by phone and asks for a payment, please be aware they could be a criminal trying to trick you. Most NHS services are free at the point of use and NHS professionals are very unlikely to ask for fees such as prescription charges by phone. We advise you not to share bank account details or other financial information unless you are sure of who you are talking to.
You can report any concerns or suspicions you have about fraud or corruption within the NHS or wider health group to the NHS Counter Fraud Authority by calling our FREE 24hr confidential fraud reporting hotline powered by Crimestoppers on 0800 028 4060. You can also make a report to the NHSCFA using our online NHS fraud reporting tool.
Get involved in the BIG conversation about how we shape our NHS
If you need to be seen by a healthcare professional, would you rather travel further for a specialist appointment, but be seen quicker, or wait longer, but be seen locally? This is just one of the questions that the people responsible for buying NHS services in Cambridgeshire and Peterborough will be asking local people as part of the BIG conversation bit.ly/NHSBigConversation.
Funding for healthcare across Cambridgeshire and Peterborough is under pressure. More people are using NHS services locally, and resources are limited.
At the moment, the local NHS is buying more than it can afford which means that some difficult decisions need to be made about the services it can afford to provide in the future.
The Big Conversation has been created to help Cambridgeshire and Peterborough Clinical Commissioning Group (CCG), who buy the healthcare services in the local area, to understand what is most important to the local community.
The CCG has an annual budget of £1.3 billion to deliver healthcare services to 980,000 people across Cambridgeshire and Peterborough. This includes funding for hospitals, GP services, pharmacies, mental health services and much, much more.
Dr Gary Howsam, local GP and Chair of Cambridgeshire and Peterborough CCG said “Whilst £1.3 billion may sound like a lot of money, it sadly isn’t enough to deliver all of the healthcare services that we would like. If our current budget was shared equally across our whole population it would amount to £1,125 to spend per person each year and we are currently operating at a deficit of £75 million, which means significant savings must be made. Which is why we need to make sure that money is spent in the best way possible.
“To help us to make decisions about the services and treatments we purchase in the future, we are asking our local community to share their views on what matters most to them and about some key areas with us. The responses to these questions will be used to create a set of principles that will inform our future plans, so it is really important everyone gets involved and has their say.”
How can you get involved?
Find out more on our website here bit.ly/NHSBigConversation. You can complete our quick online survey here https://www.surveymonkey.co.uk/r/VDG2MBS.
You can also download a copy of questionnaire from bit.ly/NHSBigConversation and send it to email@example.com or call us on 01223 725317.
The Big Conversation will run for 12 weeks, until 20 December 2019.
Roman Gate Surgery Build
Under the further information section we will be posting updates on the Roman Gate Surgery Build. There will also be a twitter link to the builders account that will be regularly updated with the progress of the build, with before and after pictures etc.
Mental health services
The First Response Service (FRS) in Cambridgeshire and Peterborough provides those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2.
The service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year.
www.keep-your-head.com provides a wide range of information on wellbeing and mental health for adults and children in Cambridgeshire and Peterborough. It includes information on local services, self-help resources and general information on wellbeing and mental health.
For advice and guidance on general health and wellbeing visit www.nhs.uk
Dental emergency and out-of-hours care
For urgent dental care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service. (Updated 15 April 2019)
General Data Protection Regulation
New legislation comes into effect on 25th May 2018. How this affects your data can be found on the practice policy section of our website.
Telephone calls from patients to healthcare organisations may be recorded for legitimate reasons, for example, for medico-legal purposes, staff training, and audit purposes.