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Choose the right NHS service

Please see below a new animation video that has been produced to help you choose the right NHS service for your illness or injury.


A new website has been launched to help children and young people across Cambridgeshire and Peterborough tackle mental health issues.  The website was designed with input from children and young people. Being a young person can be challenging - with exams, changes at school, changing relationships... The site brings together good, reliable information on mental health and wellbeing. The information on the site is relevant to everyone (children and young people, parents and carers, and other professionals). We hope you find it helpful.

Mental Health Crisis

 24/7 crisis mental health services are available for all people locally. By calling 111 and selecting option 2, anyone of any age, living in Cambridgeshire and Peterborough will be able to self-refer to these services.  Watch the short animation below for more information.

During the Covid-19 pandemic mental health services do remain open however there may be delays to planned, non-urgent appointment and referrals. Support available includes:

  • For wellbeing support patients can contact the Lifeline Helpline 11am - 11pm on 0808 8082121
  • Patients can self refer to the Psychological Wellbeing Service if they require therapy
  • in crisis situations patients can contact the First Response Service by calling 111 and selecting Option 2
  • For other support in the community please visit

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website