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Noticeboard

The practice operates the NHS Zero tolerance policy.  Any one attending the surgery who abuses the GPs, staff or other patients; verbally, physically or in a threatening manner will be removed from the practice  list.


Our workers have the right to be treated with dignity and respect at all times. They should be able to do their jobs without being physically or verbally abused. Most people respect this. Thank you for being one of them.

Latest News

Guide to local NHS services available over Easter Bank Holiday

Local residents are being urged to use NHS services wisely and ensure they choose the right service for their illness or injury over the Easter bank holiday weekend.

Our Practice will be closed

Good Friday 19th April 2019

Easter Monday 22nd April 2019

There will be a wide range of other local NHS services available during this time including:

NHS 111

For urgent medical help, go straight to NHS 111. You can either call 111 or go online at www.111.nhs.uk.  You will be asked questions about your main symptom and directed to NHS services and medical help near you. NHS 111 is open 24/7, 365 days a year.

 

Pharmacies

Pharmacies are open across the Easter Bank Holiday weekend; including some on Easter Sunday. Pharmacies can help with a range of things including aches, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found HERE or you can dial 111.

 

Minor Illness and Injury Units (MIU)

Minor Illness and Injury Units can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment necessary, opening hours are as follows:

  • Peterborough MIIU

City Care Centre, Thorpe Road, Peterborough, PE3 6DB

Tel: 01733 847090

Monday – Sunday: 8am-8pm

Open seven days a week, including weekends and Bank Holidays (Good Friday and Easter Monday)

  • Ely MIU

Princess of Wales Hospital, Lynn Road, Ely, CB6 1DN

Tel: 01353 656675

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 8.30-6pm

Easter Sunday/Bank holidays: 8.30-6pm

  • Doddington MIU

Doddington Community Hospital, Benwick Road, Doddington, PE15 0UG

Tel: 01354 637078

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 9am-5pm

Easter Sunday/Bank holidays: 9am-5pm

  • Wisbech MIU

North Cambridgeshire Hospital, The Park, Wisbech, PE13 3AB

Tel: 01945 468787

Monday –Friday: 8.30-6pm

Saturday/Sunday: closed

Easter Sunday/Bank Holidays: closed

 

Mental health services

  • 111 option 2

The First Response Service (FRS) in Cambridgeshire and Peterborough provides those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2.

The service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year.

www.keep-your-head.com provides a wide range of information on wellbeing and mental health for adults and children in Cambridgeshire and Peterborough. It includes information on local services, self-help resources and general information on wellbeing and mental health.

 

www.nhs.uk

For advice and guidance on general health and wellbeing visit www.nhs.uk

 

Dental emergency and out-of-hours care

For urgent dental care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service. (Updated 15 April 2019)

 

Update on Doctors Smithson and Weyell

Thank you for your understanding whilst Dr Smithson and Dr Weyell have been on long term sick. 

Dr Weyell started back in Surgery this month (March) on a phased return following successful removal of his Pancreas.

Dr Smithson will be back in Surgery next Month (April) following the successful treatment for Breast Cancer. She will also be returning on a phased return.  

Whilst Dr Weyell and Dr Smithson recovered we had some Locum Doctors we hope you agree that they provided much needed support during this time.

Thank you for your understanding  during their recovery period.  

Thank you

Hicks Group Practice (29/3/2019)

Appointment Changes

Due to significant staff shortages and lack of available locum doctors the Practice has had to change the appointment system to maintain patient services and safety at a difficult time.

You may notice a restricted number of available appointments to book online, this is to ensure that the practice is able to manage the demand for appointments

There will be the following occasions when one of the surgery sites may be closed, Patients may be offered an appointment at our other site, where we have the clinical staff available.

Tuesday  9th April Charles Hicks Centre will be Closed and will reopen as normal on Wednesday 10th April.

Tuesday 16th April Charles Hicks Centre will be Closed and will reopen as normal on Wednesday 17th April

Thursday 18th April Roman Gate Surgery will be Closed and will reopen as normal on Tuesday 23rd April.

Tuesday 30th April Charles Hicks Centre will be Closed and will reopen as normal on Wednesday 1st May 2019

Seeing your usual doctor may not be possible, however, we will be able to offer you an alternative clinician.  

We apologise for any inconvenience caused, and hope to be able to return to service as normal soon. (26/3/2019)

Practice Merger Update

It is with considerable disappointment that we wish to inform you that the proposed merger between Priory Fields Partnership and the Hicks Group Practice will not be progressing. 

 

Following ongoing discussions, the Priory Fields Partners have taken the difficult decision to withdraw from the process.  This decision has not been taken lightly, nor without due regard to the support given by NHSE and the CCG.

 

The Hicks Group Practice and Priory Fields Surgery will now consider their individual options going forward. They are committed to continue to work for the benefit of our patients and the staff at both Practices, and will continue to work collaboratively and take opportunities to work at scale wherever possible.

 

Yours sincerely

 

The Partners of Priory Fields Partnership and Hicks Group Practice (23/11/2018)

 

General Data Protection Regulation 

New legislation comes into effect on 25th May 2018. How this affects your data can be found on the practice policy section of our website.

Telephone System

Telephone calls from patients to healthcare organisations may be recorded for legitimate reasons, for example, for medico-legal purposes, staff training, and audit purposes.

Practice Pressures

The practice anticipates pressure on the appointment system over the summer months. Clinical vacancies remaining unfilled largely due to the current recruitment crisis in general practice.

To help provide a safe service the practice may have to close one surgery at times during the week and consolidate clinical staff on one premises. You may experience longer waiting times for routine appointments to enable the practice to see patients for urgent problems. 

We will notify you which surgery is closed and when on the practice website and on the doors of the surgery.

We apologise for any inconvenience caused during this time. (18/6/2018)

Speak Your Mind

A new magazine for people experiencing mental and long-term physical health challenges has been launched by Recovery College East. Produced by people with their own experiences of health challenges, Speak Your Mind magazine has been created not only to give people access to the wealth of support and information out there, but also to give readers the opportunity to share their experiences and learn from each other. That might be through telling their personal story in the magazine, explaining their approach to wellness or sharing a poem they find inspirational.

Importantly, the magazine will also join the fight to eradicate stigma around mental health and raise awareness. Editor Kelly Mansfield said: “Since we began working on the magazine we have had the chance to speak to and work with not just the traditional expertise of organisations/professionals working in the field of mental health – but of first-hand experts – people with lived experience of health challenges. And they’ve been able to share with us exactly what they need and would like from a magazine.”

Speak Your Mind will include:

  • News and developments
  • A calendar of upcoming events, support groups and workshops
  • Interviews with professionals/campaigners/ organisations
  • Personal stories
  • Comment pieces
  • Current issues
  • Wellness tools
  • Research
  • Financial issues
  • Web/book reviews
  • Interactive pages, including wordsearches, mindfulness colouring pages, etc.
  • A directory of information sources

Click here to download magazine:

Speak your mind Magazine 1st Edition

 

Health News from the BBC and the NHS

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