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The practice operates the NHS Zero tolerance policy.  Any one attending the surgery who abuses the GPs, staff or other patients; verbally, physically or in a threatening manner will be removed from the practice  list.

Our workers have the right to be treated with dignity and respect at all times. They should be able to do their jobs without being physically or verbally abused. Most people respect this. Thank you for being one of them.

Clinical Pharmacist

We now have a clinical pharmacist working at the Surgery

What is a clinical pharmacist?

Clinical pharmacists are highly qualified healthcare professionals who train for many years to become specialists in medicines and how they work. They work directly with you, as part of the general practice team, to make sure your medicines help you stay well.

When will I see a clinical pharmacist?

You will see your clinical pharmacist when you need expert advice on your medicines to ensure you get the maximum benefit.

Clinical pharmacists can support you with:

  • Reviewing your medicines
  • Medication side effects
  • Medicine changes after a stay in the hospital
  • Long-term conditions
  • Common illnesses

My appointment:

As with your doctor or practice nurse, you may have telephone appointments or see your clinical pharmacist in a private consultation room. Seeing your pharmacist does not replace appointments with other healthcare professionals, it ensures that our healthcare team can provide you with the best professional care to suit your needs.

Your clinical pharmacist at Hicks Group Practice is Wendy Chau

A clinical pharmacist will not give you your medicines, you should collect them from your GP dispensary in the usual way.

Download our 'What is a clinical pharmacist' leaflet

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